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Refund & Cancellation Policy

Transparent order cancellation rules, quality guarantees, and refund timelines.

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1

Order Cancellation Policy

Standard Bakery Items Cancellations are accepted up to 4 hours before the scheduled delivery slot with a 100% full refund.
Custom / Tiered Cakes Custom fondant or tiered cake cancellations must be requested at least 24 hours prior to delivery date.
2

Quality & Damage Replacement Guarantee

If an item arrives damaged during transit or fails to meet our quality standards, please notify us within 2 hours of delivery. Eligible claims receive an instant free replacement or full refund.

3

Refund Timelines & Processing

  • Online Payments (UPI / Cards / NetBanking): Refunds are credited back to the original source within 5 to 7 business days.
  • Store Credit / Wallet: Instant credit to your wallet within 1 hour.
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